Terms & conditionsPlease take time to read these carefully.


Pricing

All rates are priced per room per night and based on two people sharing. All are inclusive of accommodation, Scottish breakfast and VAT at 20%. Reservations are only confirmed upon receipt of a 25% per room deposit.

Prices are subject to change without notice. However, your price is guaranteed once you are given a confirmation and the deposit has been paid.

For the avoidance of doubt, your price does not include any incidental charges which you may incur during your stay (including, by way of example only, in respect of your use of the hotel's bar. Such charges will be payable by you on your departure and, in the event that you fail to pay any such incidental charges, it is a condition of your contract with Glenorchy Lodge Hotel that you irrevocably authorize Glenorchy Lodge Hotel to debit your credit or debit card (see 'Deposits and Pre-payments' below) for the amount of any shortfall.



Meal Arrangements

For guests on bed and breakfast breaks, the option to have dinner in our restaurant is available or alternatively we serve bar meals in our Lodge Bar. We have an extensive menu and please could you advise us on booking of any dietary requirements..



Single Guests

All rates are based on 2 persons sharing a twin/double room. Twin room used for single occupancy will be charged at the rate of £75 per night B&B and the Double room at the rate of £85 per night B&B.




Children

Children under the age of 5 can stay free of charge when sharing a room with two full paying adults, where suitable rooms are available.

Availability of suitable rooms is limited, book in advance to avoid disappointment and contact us directly to enquire availability.




Guests with Impaired Mobility

The hotel offers modified facilities for guests with impaired mobility. Others, whilst not having special facilities, have mainly level access to public areas and accessible bathrooms. Guests with impaired mobility or other particular requirements should check with the hotel in advance that their requirements can be met.




Car Parking

Car parking is free at our hotel. Vehicles left in the hotel car park are left at the owners risk and the hotel cannot take responsibility for any damage caused to vehicles left in the vicinity of the hotel.




Checking in and Out

Arrival and Departure Hotel rooms are available from 15.00 hrs. on the day of arrival. Rooms must be vacated by 1000hrs on the day of departure, unless otherwise sanctioned at the discretion of the hotel manager. If delayed and expecting to arrive later than 9pm please phone the hotel to let us know your expected time of arrival. 01838 200952.




Smoking

Smoking is strictly prohibited in all parts of the hotel. It is an offence to do so by law. Should we find any evidence that this rule has been broken, you authorize us to debit your credit or debit card with a cleaning fee of £250




Deposits and Pre-Payments

You will be asked to guarantee you’re booking with a valid credit or debit card.
A non-refundable deposit of 25% of the total booking cost is required as confirmation of a reservation. Persons making a booking within 7 days of arrival will be required to pay their booking in full. For information on cancellations, please see cancellations and amendments.
Personal travel insurance is strongly recommended.




Balance of Monies Outstanding

Prior to your departure from the hotel you will be required to settle your bill. On arrival you will be asked to produce a valid debit or credit card you used for booking the accommodation for the hotel. If you are settling your account in cash, you will be asked for a deposit to cover the cost of your room for your stay (and any extras which you may incur in the hotel will not be chargeable to your room account). Glenorchy Lodge Hotel accepts all major credit cards, including MasterCard & Visa.




Cancellations and Amendments

Guests are respectfully reminded that a confirmed reservation constitutes a binding contract. Due to the hotel's small size and geographical location, we reserve the right to charge in full for any cancellation unless 7 days notice in writing is given, unless we can re-let the room.




Complaints or Comments

Any complaint or comment regarding a stay at our hotel should be made in the first instance to the hotel’s duty manager at the time of your stay so that it can be resolved at the time. Problems which cannot be resolved there and then should be notified in writing to The Manager, Glenorchy Lodge Hotel, Dalmally, Argyll, PA33 1AA.




General Information

Although every effort has been made to ensure the accuracy of the information contained in our terms and conditions is correct we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured at any time. Glenorchy Lodge Hotel shall not be responsible for any loss or damage which you may suffer arising out of events beyond its control or the control of its suppliers (including, without limitation, fire, failure of electrical, gas or other power supplies, strikes, industrial action, terrorist activity, technical problems with transport, illness of entertainers and bad weather), nor for any curtailment, cancellation or change to any accommodation, activity or itinerary or any other consequences which arise as a result of such events. For the avoidance of doubt, nothing in these terms and conditions shall operate to attempt to exclude or limit the Hotel’s liability for the death or personal injury of any person caused by the negligence of the Hotel or its employees, servants or agents or to attempt to exclude or limit the Hotel's liability in any manner which would be unlawful.

Glenorchy Lodge Hotel Vat No. 150 5544 31.



Main facilities

  • Flatscreen TV

    All our rooms have Flatscreen TV/dvds combies and also include a Sky freeview box.

  • Wifi broadband access

    WiFi is available throughout the hotel

  • Breakfast

    A full Scottish breakfast is served between 8am and 9am.